Exercise 7
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- Question 1 of 4
1. Question
7A. Listen to the dialogue carefully. Focus your attention on what the receptionist says.
After listening to the dialogue, match the instructions below to the sentences you heard in the dialogue.
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- Good morning, madam.
- Can I help you?
- Can I have your name, please?
- Can you complete this security form, please?
- Here you are.
- Could you wear this visitor badge, please?
- Please have a seat.
- Someone will come down to get you soon.
- Greet the visitor.
- Offer help.
- Ask for the visitor's name.
- Ask the visitor to complete a security form.
- Hand the visitor a pen.
- Ask the visitor to wear a badge.
- Ask the visitor to have a seat.
- Say someone will come to get the visitor.
CorrectIncorrect - Question 2 of 4
2. Question
7B. Listen to the dialogue again. This time, focus your attention on what the visitor says.
After listening to the dialogue, match the instructions below to the sentences you heard in the dialogue.
Sort elements
- I have an appointment with Diane Kennedy for 11 o'clock.
- Jane Taylor, from Taylor and Curtiss Consultants.
- Can you give me a pen?
- Thanks for your help!
- Say you have an appointment, with whom and the time.
- Say your name and the company you represent.
- Ask the receptionist for a pen.
- Thank the receptionist.
CorrectIncorrect - Question 3 of 4
3. Question
7C. You work at the reception of Lowis Engineering when a visitor arrives. Listen to the audio file and complete the dialogue.
You:
Guest: Yes, I have an appointment with Diane Kennedy for 11 o’clock.
You:
Guest: Jane Taylor from Taylor and Curtiss Consultants.
You:
Guest: Can you give me a pen?You:
Guest: Thanks.You:
Guest: Of course.You:
Guest: Good! Thanks for your help!
CorrectIncorrect - Question 4 of 4
4. Question
7D. This time you will focus on the lines of the guest who is visiting Lowis Engineering. Listen to the audio file and complete the dialogue.
You: Good morning, madam. Can I help you?
Guest:
You: Can I have your name, please?
Guest:
You: Right. Can you complete this security form, please?
Guest:You: Here you are.
Guest:You: Thank you. And could you wear this visitor badge, please?
Guest:You: Please have a seat. Someone will come down to get you soon.
Guest:
CorrectIncorrect