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WordPress Tutorial | How to fix WooCommerce password reset email not sending

Step-by-step tutorial on how to fix the WooCommerce password reset email not sending with no code and no plugin.

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Author: Joana | Founder of up2dateskills

For some reason, WordPress sometimes stops sending WooCommerce password reset emails to users. I tried to find a solution for this online, but everything seemed too complicated. The solutions I found required more plugins or some code and I am not a programmer. I rely on Elementor page builder to build my pages. There’s an affiliate link below. I always try to find solutions that don’t require code or additional plugins. It took me some time to get to this one but it’s so simple that it’s definitely worth a try. I hope it works for you too.

Fix WooCommerce password reset email not sending

Step-by-step video tutorial

Watch the video tutorial below to see all the steps you have to take. If you prefer, you can read all the steps below.

Step #1

Open your WordPress admin dashboard.

Step #2

Click WooCommerce and choose Settings.

Step #3

In the WooCommerce Settings window, choose the Advanced tab.

Step #4

Scroll down and, under the section Account endpoints, look for the field Lost password and delete the text (lost-password) from the text field or cut it because you’re going to need it in a bit.

Step #5

Click the button Save changes.

Step #6

Go back to your WooCommerce settings, scroll down again to the section Account endpoints, paste the text you have deleted before – lost-password – back into the Lost password field and hit Save changes.

You should follow all the steps above to ensure you complete the process successfully.